OUR ADDRESS

INDIA

28-29 Lajpat Nagar 2
Borkheda, Kota, Rajasthan
324001

CONTACT US

Email:  support@anime.giftingdomus.com
Phone:  +91 9672872126

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the same product that you see in the picture. We ensure that all our product images accurately represent the items we sell. However, please note that colos may appear slightly different due to screen settings and lighting conditions during photography. Rest assured, the quality and design of the product will match your expectations.

Where can I view my sales receipt?

After completing your purchase, a sales receipt will be sent to the email address you provided during checkout. You can also view and download your sales receipt by logging into your account on our website. Simply go to the “Order History” section in your account dashboard to access your past orders and receipts. If you encounter any issues, feel free to contact our customer support team for assistance.

How can I return an item?
To return an item, please follow these steps:
 
  1. Contact our customer support team within 14 days of receiving your order to initiate a return.
  2. Ensure the item is in its original condition, unused, and with all tags and packaging intact.
  3. Once your return is approved, we will provide you with instructions for shipping the item back to us.
  4. After we receive and inspect the item, we will process your refund or exchange within 5-7 business days.
 
Please note that certain custom-made or personalized products may not be eligible for returns. For more information, refer to our Return Policy or contact our support team.
Will you restock items indicated as “out of stock?”

Yes, we do our best to restock popular items as quickly as possible. If an item is out of stock, you can sign up for a notification on the product page, and we’ll send you an email once it becomes available again. However, please note that some limited-edition or seasonal items may not be restocked. Feel free to contact our customer support team for more information on specific products.

Where can I ship my order?

We ship to most locations across India. However, there are a few PIN codes in remote areas where we may not be able to deliver. During checkout, you can enter your PIN code to check if delivery is available in your area. If your PIN code is not serviceable, our system will notify you. For further assistance or alternative shipping options, please contact our customer support team.

Whether you’re looking for answers, would like to solve a problem, or just want to let us know how we did, you’ll find.

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